1. Digital goods
Because licenses are delivered instantly, refunds are handled case by case.
2. Eligible cases
You may request a refund within 7 days of purchase if the extension does not work as described and our support could not resolve the issue, or if you were charged by mistake.
3. How refunds are paid
Approved refunds are returned to your SEZAPPS wallet balance. The related license is deactivated.
4. Not refundable
Wallet top-ups already credited, and licenses involved in abuse or sharing, are not refundable.
5. How to ask
Open a support ticket from your dashboard and include your order number.